Management Team

Arthur L. Allen


Arthur Allen is a successful entrepreneur with more than 40 years of strategic experience in the software industry. He built and sold his first software company for $18M by the time he was 34 years of age. As the technology industry entered a new period of intensive growth, Arthur Allen launched ASG Software Solutions in 1986. Mr. Allen built ASG into a multinational corporation with more than 90 offices worldwide. As CEO of ASG, he executed 60+ acquisitions over 29 years – growing the company to over $300M in revenue. He has acquired companies across the USA, Europe and Asia ranging in size from $5-150M – including such entities as Mobius, Atempo, CloudFactory, VisionApp, and PS’ Soft.


Richard Vance

Executive Vice President

Prior to joining Adaptive Computing, Richard Vance worked for ASG Software Solutions for 16 years where he held the position of Executive Vice President of Operations, responsible for ASG’s development, product management, technical support, professional services, and technical communications. Mr. Vance has more than 35 years of comprehensive experience in management, research, development, and technical support in the IT industry. Prior to ASG, he served as Vice President of Development at Platinum Technology in Arlington, Texas. Under his direction, this area became the leading source of lab-based revenue. Prior to working at Platinum Technology, Mr. Vance spent several years at Legent Corporation and Goal Systems in sales support, professional services, product management.


Michael Jackson

Vice President of Sales

Michael Jackson is a co-founder of Adaptive Computing and helped to drive the first nine years of profitable growth. Michael drives sales and business development for Adaptive Computing. Prior to joining Adaptive Computing Enterprises, Michael was product manager of Internet and security products at Novell Inc.—the current developer of SUSE Linux. He also served as Novell’s channel business development manager. Prior to Novell, Michael was with Dorian International, the second largest import–export management company in the United States.


Shawn Hoopes

Director of Development, Support, Services and Training

Shawn Hoopes has been an IT professional for more than 27 years. Having managed various technical teams and programs at Novell, Inc. for 20 years, he is now managing Engineering, Customer Support, Professional Services, and Training divisions for Adaptive Computing. Shawn holds a BS and MS from Brigham Young University, where he studied Organizational and Experimental Psychology. He is an avid fan of technology, music, and helping others reach their full potential.


Sue DeGram

Director of Marketing

Sue DeGram is an experienced communications professional who has worked successfully in the industry for over 18 years. In the last 11 years, Sue worked for Arthur Allen in various positions at ASG Software Solutions in Marketing, Software Development, and Sales. She received her Bachelor’s Degree from Kendall College of Art and Design of Ferris State University.


Charles Keen

Chief Financial Officer

Charles Keen is an accomplished financial professional with over 20 years of progressive experience in the financial industry. He worked for Arthur Allen at ASG Software Solutions for 14 years. Charles received his Bachelor’s Degree from Florida Gulf Coast University.